The Process
From Sketch to Doorstep in Six Weeks
A transparent, step-by-step journey. You’ll know exactly what’s happening with your garment at every stage — no mystery, no waiting in the dark.
★★★★★ 4.8 / 5 from 11 years of reviews · Standard delivery 4–6 weeks · Post purchase support
Step 01
Free Consultation
Share your ideas, photos, or sketches with us. We’ll advise on style, fabric choices, and what’s realistic for your budget — with zero obligation and zero pressure. Most clients are surprised by how much is possible.
What to have ready
- ✓Photos, sketches, or links to looks you love
- ✓Your rough budget range
- ✓Your event date, if you have a deadline
- ✓Nothing? Just questions — that’s fine too
Step 02
Measurements & Fabric
You don’t need to be in Shanghai — or even near a tailor. Choose whichever option suits you:
- ✓Follow our step-by-step guide — illustrated, takes about 15 minutes at home
- ✓Send a garment that you love— we can use fabrics sent by you
- ✓Get measured locally — any tailor or seamstress can take them
Then choose your fabric from 500+ options with real swatch photos. Unsure about anything? We review every measurement together before a single cut is made.
step 03
Hand Crafting in Shanghai
Your garment is cut and sewn by hand in our Shanghai workshop, using time-honored techniques passed down through generations of master tailors.
- ✓One artisan follows your garment from start to finish
- ✓Hand-cut patterns — never mass-produced
- ✓Expert tailors with decades of experience
- ✓Quality checks at every stage of construction
step 04
Fitting & Delivery
Final fitting refinements happen in the workshop before your garment ships. Then it’s packed with care and sent to your door, anywhere in the world.
- ✓Tailoring funds provided for adjustments
- ✓Worldwide tracked & insured shipping
- ✓Care guide included with every garment
- ✓Not perfect? We keep working with you until it is
The Fabric Advantage
500+ Fabrics from the South Bund Fabric Market
Our Shanghai location means we hand-select every bolt ourselves — no middlemen, no markups, no guessing what the fabric actually feels like.
Premium Wools
Suiting fabrics, hand-selected from trusted market suppliers.
Fine Silks
Lining silks and dress fabrics with the drape and sheer you expect.
Full-Grain Leathers
Heavy-gauge leathers and suedes for jackets that last decades.
Cottons & Linens
Shirtings and summer weights for everyday tailored pieces.
Process Questions
Frequently Asked
It typically takes about 3-4 weeks to complete and about 3-5 days to arrive at your doorstep via express shipping.
We handcraft every type of clothing for Men and Women of all shapes, sizes and styles. If you can put it on your body, we can make a custom version for your unique body and vision.
We have been working with our trusted suppliers for many years. We source our fabrics, leather and hardware locally and import from abroad such as Italy, England, and Australia.
We accept payments made through Paypal only. Paypal accepts payments using all major credit cards such as Visa, Mastercard, American Express and Discover. Paypal also protects every transaction, so you don’t need to second guess your purchase.
Yes, we ship worldwide. If FedEx, UPS or DHL can get there then we can ship it.
We offer up to $75 USD on selected custom garments for fit adjustments at a local tailor shop. Please contact us first to see if you qualify. You’ll need to provide a receipt to make a claim.
Every piece is entirely custom-made to order based on your unique design and measurements. Because of this personalized process, we cannot accept returns or issue refunds. We carefully check every item before it ships to ensure it exactly matches your request.
We ship worldwide using express carriers (FedEx, UPS, and DHL) and provide tracking details immediately. If any unexpected shipping delays or transit issues happen, just let us know and we will do everything we can to help you resolve it with the courier.
Free Quote
What Would You Like Us to Make?
Tell us what you’re dreaming up. We’ll reply within 24 hours with fabric suggestions and a non-obligation quote
- ✓Reply within 24 hours, from a real tailor
- ✓Fabric suggestions matched to your design and budget
- ✓Clear price estimate before you commit
- ✓Zero obligation, free advice even if you never order
